The professional association for the Employee Assistance (EAPA) defines an EAP as a professional worksite-based program designed to assist 1) work organizations in addressing productivity issues and 2) “employee clients” in identifying and resolving personal concerns, including, but not limited to, health, marital, family, financial, alcohol, drug, legal, emotional, stress, or other personal issues that may affect job performance. In addition, an EAP may offer additional services to help with the complexities of daily living. These may include legal and work/life services.
Certified Employee Assistance Professionals (CEAPS) are uniquely trained to interface with workplace organizations and with end user clients.
FIRSTCALL is a member of the professional organization; with highly experienced staff in leadership roles locally and internationally.