What’s new at FIRSTCALL

Letting go of the past

People have a difficult time letting go of the past because they are held back by unfinished business. They may regret choices they have made or feel guilty about past actions. As long as guilt and regret are not resolved, it is difficult to move forward. The regret epidemic Regret is an emotion that feels [...]

2016-03-22T13:54:44-04:00August 29th, 2012|Anger management, What's new at FIRSTCALL|

Tips on being assertive

Describe the behavior. Disclose your feelings about it. Clarify the concrete effect it had on you. When describing the behavior… Be specific Be brief Don't make inferences Make it objective Sample assertion messages: "When you arrive late for work I get angry because I have to stay later to cover for you." "I felt very [...]

2016-03-22T12:42:54-04:00August 24th, 2012|Communications, What's new at FIRSTCALL|

Functional foods—hype or health benefit?

Can you prevent heart disease by eating fish, prevent cancer with tomato sauce, or keep your memory sharp with gingko biloba? Many Americans would answer yes. According to the Nutrition Business Journal, they're betting that these "functional" foods—also called herbs, supplements, nutraceuticals, or phytochemicals—can do all this and more. Whether they get what they pay [...]

Memory and aging

Losing keys, misplacing a wallet, or forgetting someone’s name are common experiences. But for people nearing or over age 65, such memory lapses can be frightening. They wonder if they have Alzheimer’s disease or another type of dementia. Developing Alzheimer’s is a widespread fear of older adults. The good news is that Alzheimer’s disease is [...]

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